FAQ - Frequently Asked Questions
As the water is highly filtered and contains no added chemicals, letting the window dry naturally means no residue is deposited on the window. Rubbing with a cloth is at best likely to make no difference and at worst create smudges.
Our goal here at h2opro Sussex window cleaning is that our customers windows stay clean all year round. When we price a job, we price knowing that with the exception of the first clean the windows will be pretty much clean every time we do them. The longer between visits the dirtier the windows will be, therefore the longer they will take to clean.
All new customers are required to pay via our automatic payment service. Please visit our payments page for further details or click HERE
Exisiting Customers, if you’re out at the time we clean your windows, please pay via the BACS details on the payment slip.
Yes. If the windows have dried and you are unsatisfied with the result, we will re-clean your windows free of charge, provided you have contacted us within 48hrs of completion.
Most of our customers get their windows cleaned every month. We find that our system works best this way, and customers generally find that their windows are clean all year round.
Gutter Clearance
When you can see visual signs of water running down the exterior of the building, or overflowing leaking guttering, this is a warning sign there’s a blockage somewhere. We suggest a visit in the Autumn and Spring.
Regular check-ups are the best way to avoid blockages, especially if your property is surrounded by overhanging trees or the roof is prone to moss. This should keep your gutters nice and clear all year round.
Once gutters become clogged the rainwater cannot flow freely. When they remain blocked they will overflow and the resulting water damage can present a whole variety of issues.
Long-term damage to your property, including foundations, walls, fascia boards, windows and ceilings is very common. Internally these damages can result in the growth of mould spores and dampness within the home.
We have invested in our professional equipment so that we can safely inspect, diagnose the issues and clear your gutters, without danger, safely from the ground with minimal to no disruption for you, the property owner.
Our high powered gutter vacuum system allows us to clear gutters that are otherwise inaccessible and with our series of GVS poles, we can safely reach over conservatories, extensions or garages from your standard size domestic property to four storey across domestic, commercial and some industrial clears too.
Yes it actually is. A properly cleaned and maintained gutter is essential in preventing potential damage to structures and, sometimes, the interior of buildings.
Gutters are fitted as standard to properties to functionally carry rainwater away from the roof and guide it safely away from the building. It may not be at the forefront of most property owner’s mind until long term damage appears. Clogged and blocked gutters can lead to expensive repairs, so regular maintenance is essential.
Whichever gutter type the property has; plastic, cast iron, or steel, annual maintenance ensures they are clear of any debris and water is free flowing helping to reduce long-term damage.
Throughout the year, gutterings suffer from a build-up of various types of natural vegetation, including leaves, pine needles, moss, and grass. Birds also carry and drop seeds, leaves blown through the air by winds often fall onto roof tops, where they can then settle and collect inside of gutters and downpipes, thus building up and eventually causing blockages.
Moss really is a particular problem for blocking gutters. Properties in the shade of trees or those that are north facing naturally have less light and is the perfect breeding ground for moss as it flourishes in damp and shaded environments.
Damp vegetation within the gutter provides an ideal breeding ground for moss and weeds. They can grow aggressively and the weeds will block the flow of water through the gutter, eventually causing an overflow. Ensuring gutters are clear before the winter months prevents further damage caused by snow or ice.
Above the guttering, moss is like a sponge on your roof, whilst absorbing moisture it prohibits the roof from being able to dry. This constant source of dampness can seep through the tiles, which will eventually cause damage to the property. With our innovative Gutter Vacuum Systems roof scrapers, we can scrape this moss from the roof and remove it before it becomes a much bigger problem for you.